A woman’s apartment roof collapsed during storms a few weeks after her air conditioner was fixed
Kyle J Payne and Justin Walker
2 hours ago
LAS VEGAS (CLASS) – A woman said she previously experienced a record-breaking summer in her Las Vegas apartment without air conditioning, and said rainstorms and floods collapsed her roof, making it difficult to live in the house.
When 8newsnow.com investigators first met Mirles Suarez, she was nine months pregnant. The weather was sweltering, the hottest July on record, and Suarez’s air conditioning was out of order. Suarez’s apartment was so hot inside that going outside seemed cooler by comparison.
Suarez said that living in her apartment at Tuscany Villas on Topaz Street between Macleod Dress and S Eastern Street was “awful” and “terrible”.
Since then, Suarez has given birth to her second child, Carol. The company that manages its building, Westland Real Estate Group in Long Beach, California, tried to fix the air conditioner, which had not worked for weeks. At first, the fix seemed to get the unit working again. However, the fix only worked for a few days.
“It’s hot again,” Suarez said on August 22, placing the sleeping Carol on her lap. “Call the manager, and nothing.”
Within days, the management company had replaced the unit, and Suarez said the new unit was still working. However, the roof started leaking when rainstorms flooded the Las Vegas Valley over the weekend, and rainwater ran down the walls and onto the floor. Brown stripes covered the wall from floor to ceiling. Plywood covered the huge holes where the roofs once stood.
Suarez said management has not yet come to repair any of the damage.
“Nothing,” Suarez said.
Requests for comment from Westland Real Estate Group were not responded to, as was the case with an earlier request. A spokeswoman provided a statement as part of an earlier story about Suarez’s air conditioner.
Tuscany Villa Apartments is committed to providing comfortable, clean and affordable environments for its residents. While we try to avoid this as much as possible, maintenance issues for air conditioning units do occur during the summer months. When that happens, we respond promptly. We are aware of the two units identified by 8 NewsNow that are experiencing issues Air conditioning issues.In both cases, Toscana Villa Apartments worked quickly, first to attempt to repair the units and then to order replacements.In the meantime, both tenants have been provided with temporary mobile units.We expect permanent replacement units to be installed soon, possibly today.As is As always, the security, health and comfort of our residents is our number one priority.
Suarez said she had asked to be transferred or released from her lease and that the management company would respond accordingly. By the end of Tuesday, Suarez said, the management company had offered to move her to a new apartment, either permanently or temporarily, while the roof was repaired.
A tenant who is exempt from her lease — whose contract for Suarez expires in February — must ask her landlord to memorialize the termination in writing, lawyers tell 8 News Now investigators.
That should always be the rule of thumb, said John Brogden, an attorney with the Tenant Rights Center of Southern Nevada.
“Get all your communications with your landlord – if he agrees to any modifications – get them in writing,” said Brogden, who spoke in general terms rather than specifically about Suarez’s situation.
In general, Brogden said, the tenant must notify the landlord of the problem, at which point the landlord has 14 days to reasonably respond or begin to resolve the issue. He said that in cases like air conditioners, or perhaps even a roof collapse, the landlord may only have 48 hours — not including weekends and holidays — to address the problem. Ceiling collapse could deprive the tenant of essential services such as security or proper ventilation.
If the landlord ignores the problem for more than 48 hours, Brogden said, the tenant can, under certain circumstances, break the lease.